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Find a trailer on our website or in the Trailer To Go app, choose your dates and book. You pay online by card when you book, then collect the trailer from the rental business at the booked time. Read the step-by-step guide.
A Trailer To Go account, a valid South African driver’s licence and a vehicle that may tow the trailer, with a working tow bar and electrical socket. Each trailer shows the licence code needed to tow it.
In general, code B lets you tow a light trailer with a gross vehicle mass (GVM) of up to 750 kg, and code EB is needed for a trailer over 750 kg. Every listing shows the licence category it needs, and you confirm your licence before you can book. Licence codes and towing explained.
Check your owner’s manual for the maximum towing capacity, tow-ball weight and gross combination mass, and use the lowest of the legal and the manufacturer’s limits. A trailer without brakes may not weigh more than half of your car’s tare, and never more than 750 kg. Read more.
Garden refuse or rubble: an open box or mesh trailer. Furniture or boxes: a closed box trailer, or an open one with a cover. Holiday luggage: a luggage or closed box trailer. Long materials: a flatbed. There are also car, bike, quad, boat, jet-ski, livestock and horse trailers. See every trailer type.
Each rental business sets its own day rate, so prices differ by trailer type, size and area. You always see the full total before you confirm, and customers pay no extra service fee. What affects the price.
The total is the trailer’s day rate × the number of days. Every started 24 hours counts as a day, with a minimum of one day. Collect at 09:00 and return at 10:00 the next day, and that is two days.
Before 17:00 on the last day of your rental, at the return time on your booking. You get a reminder an hour before. Return it to the same address, empty and clean.
Because every started 24 hours counts as a day, keeping the trailer past the return time can add a day at the trailer’s day rate. If you are going to be late, contact the rental business before the return time.
No. Once the trailer has been collected there is no refund, and returning it early does not refund the unused days.
Yes, on the booking in the app or on the website, before you collect the trailer. Cancel 48 hours or more before collection for a full refund, or less than 48 hours before for 50% back. Refunds and cancellations policy.
You always get a full refund, whatever the reason.
Refunds go back to the card you paid with. How long it takes to show in your account depends on your bank. Refunds are not paid in cash or to a different account.
Yes. You pay online by card through our secure payment provider. Your card details go straight to the payment provider and are never seen or stored by Trailer To Go.
Not yet. All trailers are self-collect: you fetch the trailer from the rental business and bring it back. Delivery and collection by approved drivers is coming soon.
Your driver’s licence, a vehicle with a working tow bar and electrical socket, and a charged phone for the handover photos in the app. What to expect at collection.
The coupling is locked on the tow ball, the safety chain is attached, the tail lights, brake lights and both indicators work, the jockey wheel is wound up and locked, and the tyres are properly inflated.
The photos are the record of the trailer’s condition when you received it and when you brought it back. They protect you and the rental business if there is ever a question about damage.
Do not take it. Report it straight away with Report a problem on the booking. If the report is confirmed, you get a full refund.
Tell the rental business straight away and use Report a problem on the booking so it is on record. After an accident you can file an accident report with photos in the app.
Trailer To Go does not insure trailers. From collection until return you are responsible for the trailer: towing it safely and lawfully, keeping it secure and reporting any damage. See our Terms & Conditions.
Put the heaviest items first, low down and over the axle, never at the very back. Spread the weight evenly, pack tightly, strap the load to the tie-down points and stay within the trailer’s maximum load. Moving house with a trailer.
Book early for holidays, keep a longer following distance, stop every two hours or so to check the straps and coupling, and use a lower gear on mountain passes. If the trailer sways, ease off the accelerator and keep the steering straight. Road trip guide.
Yes. After the return, you and the rental business can rate each other. Rating is optional.
Trailer To Go is free trailer rental management software built for South African trailer hire businesses. Bookings, your fleet, payments, staff and reports all run from one app and one online dashboard.
Yes. There is no sign-up fee, no monthly fee and you do not need a credit card to start.
Customers pay online when they book. Trailer To Go keeps 10% of each paid booking and you keep the rest. Each withdrawal to your bank costs R10, whatever the amount.
Your share of a booking becomes available once the rental is complete: the trailer is back and you have confirmed the return. You withdraw it to your bank account when you want.
List your trailers on Trailer To Go with photos, size and a day rate. Customers can find and book them online straight away. How to earn money renting out your trailer.
No. Companies and individuals can both list trailers. You sign up with your ID document, and the CIPC registration document is optional.
A roadworthy, licensed trailer with working lights, a sound coupling, a safety chain and good tyres. Its type, size, load capacity (GVM and tare from the licence disc), the licence code needed to tow it, and good daylight photos from every side.
Customers search by area and date on the website or the app, then book and pay online. Their licence category is checked against your trailer, and double bookings are blocked automatically.
Yes. Book them in yourself. They get an emailed link that shows only their own booking, with no app needed. You can also keep a trailer offline, for walk-in customers only.
See every trailer live as available, rented or in repairs, in the app and the Fleet Console. Take a photo of a licence disc and that trailer comes up.
Yes. Every yard is its own site, and customers get directions to the right pickup point.
Yes. Every employee gets their own login and a role: Admin, Manager, Finance, Maintenance or Bookings. You can add up to 5 employees for free. Need more? Send us a message and we will add more places for you.
You and the customer take photos at pickup and at return. A booking cannot be completed until all the photos are in, so you have proof if there is a dispute.
Raise it with the customer first. If you cannot agree, open a dispute on the booking with photos. The money for that booking is held while the Trailer To Go team looks at the handover and return records.
The customer can file an accident report with photos, and you can mark a trailer as stolen. Both are kept on record in your dashboard.
The customer gets a full refund, and a cancellation fee of 5% of the booking amount is deducted from your balance to cover the cost of the refund.
Trailer To Go does not insure trailers. Speak to your insurer about cover for a trailer that is rented to other people.
Good daylight photos and an honest description, a fair day rate compared with trailers near you, an up-to-date calendar, quick replies and a clean, well-kept trailer. Good ratings bring repeat customers.
Before every rental check the tyres, wheel nuts, lights, coupling, safety chain and licence disc. Every few months check the wheel bearings, wiring and plug, and the brakes if fitted. Full maintenance checklist.
Only you and your team. Other owners never see your trailers, bookings or customer details.
Yes. Log in with the same email on the website and in the app and you see the same account and the same bookings.
Either side can open a dispute with Report a problem and add photos. The other side can reply with their own. The money for that booking is held until the Trailer To Go team decides the outcome, and both sides are told by email and in the app.
Email info@trailertogo.co.za, call 078 436 1211, or send us a message with the form on this page.
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